Privacy Policy
This policy explains what personal data Florence Cathedral Tickets may receive, why we use it, and what happens when you follow a booking link. We are an independent guide, not the official website of the Cathedral of Santa Maria del Fiore.
Last updated · September 2026
We publish visitor information and links to booking options. We do not sell tickets, operate tours, or hold booking records.
Information we may receive
We may receive your name, email address, and the details you choose to send when you contact us. We use this information to reply, investigate a reported problem, or improve our published content.
We do not ask for user accounts or collect payment details through this website.
Booking links and GetYourGuide
Some links take you to GetYourGuide and include our partner tracking code, including partner ID PYVZALU. This helps identify that you reached its platform from our site.
After you leave our site, GetYourGuide’s privacy policy and terms apply to information you provide there. We do not receive your card details, passenger names, booking contents, or payment information.
Analytics and cookies
We may use basic analytics and similar storage tools to understand how visitors use pages, such as which pages are viewed and whether links work. This information may include device, browser, approximate location, and referral data.
Cookies or similar storage may also be set by booking partners after you follow an outbound link. You can block or delete cookies in your browser settings. Blocking them may affect how some links or services work.
How long we keep information
We keep emails only for as long as needed to answer the query, resolve a website issue, or maintain a record of the conversation. We may retain information longer where needed for legal, security, or fraud-prevention reasons.
Your privacy rights
If UK or EU data protection law applies to you, you may have rights to request access to your personal data, ask us to correct or delete it, restrict or object to its use, or request a copy in a usable format.
Your rights depend on where you live and the reason we hold the information. You may also have the right to complain to your local data protection authority.
Changes to this policy
We may update this page when our website practices change. The date at the top shows when it was last revised.
This page is provided for transparency. It does not replace GetYourGuide’s privacy policy or terms, which govern any booking made on its platform.
Getting in touch
For questions about this policy or a request about personal information held by this website, email info@florencecathedral-tickets.com. For an existing booking, payment, refund, or ticket change, contact the booking provider shown in your confirmation.