Contact Us
Contact this independent guide about page content, corrections, suggestions, or website issues. For an existing booking, payment, refund, or ticket change, contact the booking provider shown in your confirmation.
Last updated · September 2026
Florence Cathedral Tickets is an independent travel information and affiliate website. We are not the official website of the Cathedral of Santa Maria del Fiore, and we do not operate the attraction or tours.
How to reach us
Email our website team at info@florencecathedral-tickets.com. We can help with questions about this website and its published content.
What we can help with
- Outdated details, broken links, or unclear information on a page.
- Suggestions for guides, editorial feedback, and affiliate-link questions.
- Website accessibility issues, including the page URL and device details.
- Partnership or editorial enquiries related to this site.
What we cannot do — and who can
We cannot change, cancel, rebook, refund, reissue, or rename a booking. Use the manage-booking link in your confirmation email or your booking platform account.
We cannot confirm entry, control availability, or contact an operator on your behalf. Check your voucher and contact the provider or attraction through its own support channel.
Already booked? Start here
Open your confirmation email first. It normally includes your booking reference, voucher, provider details, and the correct route for changes or support.
We do not have access to third-party booking records. Bookings made through a platform or operator follow that provider’s terms.
How this site makes money
Some outbound booking links may be affiliate links. If you buy through one, this site may receive a commission, usually at no extra cost to you.
That relationship does not make us the official seller, attraction operator, or tour provider.
Before you email
Please include the page URL, the topic or section, and what seems wrong or unclear. A screenshot can help; for website issues, include your device and browser.
What not to send us
Do not email passwords, full card numbers, security codes, or unnecessary identity documents. For payment or account problems, contact the booking provider through its official support channel.
How we handle corrections
If you report a wrong price, closed entrance, or out-of-date opening time, we check it against the official source. If the report is right, we correct the page.
A factual correction is useful even if it is not a complaint.
Policy links
Read our Privacy Policy, Terms, Disclaimer, and Editorial Policy.